Charles has two very simple guarantees
You must be absolutely thrilled with your portraits or your money will be refunded immediately... with no quibbles. Why take the time and effort to have fine art created for your family if you cannot be assured of it being “just right”? Charles is so confident in his abilities he is willing to offer this guarantee - who else does that?
Every portrait that Charles frames has an unconditional, lifetime, replacement guarantee. He has replaced them for footballs in the house, accidentally being dropped, and younger siblings with permanent markers.